These are beautifully handcrafted boots that look lovely with jeans or dress. They are stiff and need to be broken in. The company was in transition when I ordered and it took over 2 months, several emails, pms etc to get a message back on the status of my order. I would suggest the company re-instate a working telephone number and employ someone directly on customer service to improve that aspect. I do love the boots and am eyeing others but am cautious due to the long wait and persistence needed to receive responses. If you are willing to wait you will not be disappointed with this boot!
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